Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance.
Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 7,000,000+ satisfied users across more than 200 jurisdictions.
You Are The Uniter:
- Daily administration and support of the Salesforce platform
- Responsible for providing day-to-day end-user support (maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, flows, assignment rules, configuring experience sites, configuring Einstein bots, and troubleshooting bugs
- Creating and managing components
- LEX App builder
- Knowledgeable for all things related to Communities
- Very good understanding for Omni-channel
- Create and maintain documentation on business processes, policies, system configuration, and training materials
- Good understanding of Digital Engagement
- Fully capable of managing Salesforce Knowledge
- Experience with a CI/CD practices/pipelines
- Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies, and Encryption
- Design, build, document, test and deploy enhancements using industry best practices
- Full capability of provisioning new chat channels and supporting them
- Assist with testing Apex development in testing environment
- Proficiency with Process Builder
- Creating and managing Salesforce flows
- Good understanding of Marketing Cloud and Journeys
- Train new and existing users on how to run reports and dashboards
- Analyze business requirements, procedures and provide solutions
- Troubleshoot and work with users to ensure SF meets their needs
- Keep up to date with Salesforce features and functionality and provide recommendations for process improvements
- Experience with DataLoader, Workbench, DemandTools
What Makes You Stand Out:
- 3 years of experience with Salesforce or other CRMs
- Ability to work independently, as well as part of a team, on multiple projects
- Excellent writing skills for documentation creation/maintenance
- Detailed-oriented with communication and analytical skills
- Experience in managing a small team is a plus
- Fluency in English - written and verbal
- Expertise and Interest in Blockchain/FinTech are a plus, but not mandatory
Perks We Offer:
- Attractive remuneration package
- Annual bonuses
- Learning Hub
- Hybrid way of work
- Inspiring atmosphere and innovative projects
- Future career development in a global company leading the innovative blockchain space
- Tailor-made personal benefits package — you want it, you get it
- Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses and many more
- Free assorted healthy snacks and fresh fruits in the office
- Free parking with a designated space, free electric bikes & public transport
- Epic regular team buildings and parties
And so many more…